Return Policy for tlynn designs

 » I accept returns and exchanges within 15 days of receipt. Item(s) must be in original unused condition, and all tags, cards, boxes and/or pouches must be included with your return.

 » Please email me before sending a return to receive return information and to let me know the reason for the return/exchange.

 » Any returns received after 15 days will be subject to a 20% restocking fee, and any unauthorized returns will be refused or subject to the 20% restocking fee.

 » Shipping and handling charges are non-refundable, and customer is responsible for return shipping costs (unless the item has arrived damaged).

 » Returns should be sent including insurance coverage since I cannot be responsible for lost/damaged packages. Be sure to package returns well, as items damaged from improper packaging will not be accepted.

 » Once your package has been received, your refund will be credited back through Paypal.

 » If you wish to make an exchange, you will have to place a new, separate order.

I ship all orders with insurance so please contact me immediately upon receipt of any damaged goods so I can contact the shipping company and proceed accordingly.